More Engaged Patients
Better Surgical Outcomes


The InTouch Surgical platform integrates symptoms, safety and advanced clinical alert algorithms. It provides a continuous patient connection that improves outcomes, efficiency and satisfaction.

99% of health happens outside of the surgical setting

99% of health happens outside of the surgical setting

We connect patients and clinicians throughout the surgical process

Successful surgery does not start and stop in the operating room
Improving results requires going beyond the hospital walls

InTouch Surgical Delivers Results

By expanding patient involvement throughout the surgical process and incorporating improved safety protocols, surgical outcomes are improved

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Redefining The Surgical Journey

 

Patient Experience Redefined

  • Better prepared patients
    • Increased compliance
    • Increased confidence
    • Reduced anxiety
  • Increased satisfaction with surgical safety process
  • Improved communication with care team
     

 
 

Clinician Experience Redefined

  • Identify issues earlier
    • Non-compliance
    • Adverse issues
    • Emerging complications
  • Faster, proactive response
  • Never events eliminated
  • Reduced administrative time

Improved Outcomes & Efficiency

  • Decreased readmissions and post-op ER visits
  • Decreased surgical cancellations
  • Decreased length of stay
  • Improved patient experience
  • Improved resource efficiency
  • Improved patient safety

How It Works

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1. Office Visit

  • Patient enrollment
  • Review consent and inputs for safety record
  • Patient begins using InTouch Surgical App
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2. In Home Preparation

  • Patient receives daily plan & medication reminders
  • Patient inputs symptoms, pain level & well-being
  • Patient reviews safety record
  • Alerts generated for concerning issues
  • Secure messaging
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3. Day of Surgery

  • Nurse reviews information set with patient
  • Final “go” to surgery with any issues resolved
  • Surgical timeout with complete safety record
  • Surgery

4. Recovery

  • Patient follows post-surgery care plan
  • Patient inputs symptoms, pain & photos
  • Care team alerted to and monitors patients
  • Patient-care team communications

Benefits

Follow the patient through the entire surgical process

Stay connected with patients

Enhance surgical safety

Identify issues earlier

Your Care Plans Simplified

Easily guide patients pre and post surgery
Incorporates Enhanced Recovery Protocols (ERAS)

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Track Patient Symptoms In Real Time

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Risk Factors

Potential Risk Factors Are Identified Prior To Surgery

Patients are continuously screened for pre-operative infections. Clinicians are alerted of potential surgical issues which delay or cancel surgery.

Enhanced Patient Safety

In pre-op, clinicians conduct surgical safety timeout using patient approved record. Confirm patient ID, surgical site, allergies.

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Prioritize Patients Post Discharge

 
 

  • Follow patients at home
  • Alerts based on clinical need
  • Clinicians track patient progress and monitor for warning signs and complications
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Request Your Demo Today!

Get a demo of this multi-faceted engagement system.

About Us

A simple concept with profound results

Connecting patients and their clinical team throughout the surgical journey leads to better patient outcomes, lower cost care, improved resource efficiency, and more satisfied patients.


InTouch Surgical is a multi-faceted engagement system that connects patients and their clinical team from the moment surgery is scheduled all the way through recovery. We’ve created a world-class team with experts in clinical medicine, hospital systems, technology innovation, consumer behavior, and engineering. The entire InTouch Surgical team is dedicated to providing the platform for superior communication, superior data, and superior outcomes.


Our approach is based on our extensive experience:


  • Easy to implement. Easy to use. We’ve worked with hospital systems to streamline the process, making it easy to implement. We’ve also worked with patients to make it easy to get started... and stay engaged.
  • Simple. Visual. Fast. Neither clinicians nor patients have extra time. Interfaces are intuitive, visual, and simple. This increases usage by clinicians and patients alike.
  • Smart Technology. Technology can and should significantly enhance the quality and effectiveness of patient care. The clinical team gets the information they need and only the information they need, at the time they need it, so they can provide the best care.
  • Results matter. We help hospitals deliver the results that matter most – from reduced readmissions to reduced surgical cancellations to increased patient satisfaction.

We’re proud to help our customers throughout Canada and the United States.


Richard Vazquez

Richard Vazquez

Tom Riley

Tom Riley

Michael Chan

Michael Chan

David Bardach

David Bardach

Jim Anfield

Jim Anfield

Russell Berger

Russell Berger

Steve Grundy

Steve Grundy

Innovation

Innovation

Patent-pending Innovations enhance
results and the user experience

Advanced symptom tracking

Watches for patterns that suggest a developing complication and scans for important medication side effects

Alert algorithm

Advanced analytics alert the care team when a patient requires attention – in real time

At-a-glance clinical visualizations

Intuitive color-coding and trajectories enhance speed and utility

Multi-lingual

Patients can enter in one language while clinicians view in another

Voice of the patient

Captures in-the-moment patient symptomatic data – the best predictor of emerging health issues

Incorporates evolving ERAS

(Enhanced Recovery After Surgery) Protocols and Standards

One Platform Works Across A Variety Of Surgery Types

InTouch Surgical enhances recovery across a wide variety of surgeries by extending care beyond the surgical episode

Cardiac

Cardiac

  • Facilitate rehab
  • Help the patient stay in the "Green Zone" on key metrics
  • Nutrition guidance

Orthopedic

Orthopedic

  • In-home rehab exercises
  • Coordinated physical therapy
  • Early ambulation

Bariatric

Bariatric

  • Provide on-going nutrition management

Colorectal

Colorectal

  • Monitor abdominal wound
  • Nutrition management

Oncology

Oncology

  • Care plans to increase adherence during chemo and radition therapy
  • Track quality of live and behavioral health
  • Identify patients at risk